Great App to Connect With Patients

By Loran Simon | Uncategorized

You’ve learned about the sales funnel that leads patients to your door. Emails, landing pages, web pages, social media, Google listings & reviews.

Great App to Connect With Patients

Here’s another Google tactic -- messaging in the Google My Business app.

The Google My Business app lets you respond to messages from patients who find your clinic listing on Google. Responding to patients can help you answer their questions, tell your story, and attract more patients to your location.

How it works

Once you turn on messaging, patients will see a "Message" button on your Google My Business listing. Patients will then be able to message you at any time.

  • Messages will appear in the Google My Business app, and you’ll receive notifications for incoming messages.
  • You can customize the automated welcome message that patients see when they message you.
  • If multiple people own or manage your Google My Business listing, each one can message with patients.
  • Patients may see your name and profile photo from your About me page.

How to turn on messaging

  • On your Android phone, open the Google My Business app My Business.
  • If you have multiple locations, open the location you'd like to manage.
  • Tap Customers and then Messages and then Turn on.
  • Once you've turned on messages, you can see all messages chronologically.

At any time, you can turn messaging off & on again. You’re in control!

In today’s texting culture, a Google messaging app is a natural addition to your marketing. It’s all about communication with your potential patients. And since there’s NO cost -- it’s certainly worth a try.

Check the Google My Business page for more details.

To your success!


About the Author

Loran Simon is the Founder of Somnowell, one of the world’s leading oral appliances to help to cure sleep apnea. Over the past 10 years, Somnowell’s growth has been mainly achieved using the digital marketing services of Somnowell Marketing, an agency that Loran Simon also founded and manages. The agency generates around 4,000 new patient enquiries a month for Somnowell’s network of dentists.